F.A.Q’s
Common Concerns with New Apparel
Here are some solutions to common concerns about new apparel:
Vinegar Smell, Marks, or Stains
If you notice a vinegar-like smell, or off-white, or brownish residue on your new shirt, it's likely due to a fixation agent used in the direct-to-garment (DTG) printing process. This agent is harmless and helps the ink bond with the fabric.
To remove the smell and residue, simply wash the garment. Both should disappear after one wash. Turn your DTG-printed garments inside out and wash them in cold water (30ºC or cooler).
Extended Garment Threads and Seam Ends
During production, extended seam ends may sometimes remain on garments. These threads don't affect the garment's quality and can be easily clipped off.
Understanding Color Variations in Shirts
Why Do Colors Sometimes Differ?
Color variations in shirts can occur due to factors such as different printers, color profiles, settings, and processes. While we strive for color accuracy, achieving 100% precision can be challenging.
